Best Business Phone Systems — every ranking, by use case and budget
We paid for every service, ported a working number to each and made the same calls. Scores are locked before any affiliate link is added.
Zoom Phone
Very Good
8.5
RingCentral
Very Good
8.6
Nextiva
Good
8.4
By use case indexed
By price page 1 indexedpage 2+ noindex
In-depth business phone systems reviews
RingCentral
The most complete business phone platform: best call quality in our test, a 99.999% uptime commitment and an integration for nearly everything
Read RingCentral ReviewZoom Phone
Phone service bolted onto the meeting app your team already opens every morning — cheap, clear, and one less application to install
Read Zoom Phone ReviewNextiva
Near-RingCentral call quality with the best support in the test — a real person, quickly, who fixed our porting problem in one call
Read Nextiva ReviewDialpad
Live transcription that is accurate enough to read instead of listening, with real-time coaching prompts for sales and support calls
Read Dialpad Review8x8 Work
Unlimited calling to 14 countries on the entry plan and a serious contact-centre platform above it — the pick when the phone bill crosses borders
Read 8x8 Work ReviewOoma Office
No contract, no per-seat haggling, hardware that works out of the box — the least fuss for a small office that just wants phones on desks
Read Ooma Office ReviewGoogle Voice for Business
The cheapest credible business line, wired into Google Workspace, with voicemail transcription that has been good for a decade
Read Google Voice for Business ReviewGrasshopper
A business number and auto-attendant layered over the phone you already carry — priced per account, not per user, which changes the arithmetic for small teams
Read Grasshopper ReviewGuides that send readers to these rankings
Bad VoIP Call Quality Is Usually Your Network, Not Your Provider
What we changed on one office network to move every provider up half a point, and the order to check things in.