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Home / Business tools / Business Phone Systems / Grasshopper
7.2 Tested Aug 21, 2026 by Team RankingRight

Grasshopper (True Solo / Solo Plus) review 2026

A business number and auto-attendant layered over the phone you already carry — priced per account, not per user, which changes the arithmetic for small teams

PriceFrom $18 · checked Sep 11, 2026
Call quality4.1 /5
Five users80 $/mo

Is the Grasshopper Worth It?

Best for solo owners and tiny teams. Grasshopper solves one problem neatly: giving a small business a professional front without giving everyone a desk phone. Ask it to be a phone system and it is not one.

Grasshopper Pros & Cons

Pros
  • Priced per account: five people share the $80 Small Business plan
  • Keeps work and personal calls separate on one handset
  • Business texting and a proper auto-attendant
  • Working in minutes; no hardware
Cons
  • Calls route over the mobile network, so quality is your carrier's
  • No video meetings, no call recording, few integrations
  • Not a full phone system — no ring groups or queues

Grasshopper at a Glance

7.2 Editor Score
Call quality & reliabilityBlind scoring of 40 recorded calls per system on the same connection, plus dropped calls, jitter under load, and the provider's published uptime.
21/30
FeaturesAuto-attendant, ring groups, voicemail transcription, SMS, video meetings, call recording, analytics, and what sits behind a higher tier.
14/25
Setup & adminTime from sign-up to a working number, porting an existing number, the admin console, desk-phone support.
15/15
IntegrationsCRM, helpdesk, Microsoft and Google integration, and the API.
6/10
ValueMonthly cost for five users on the plan our office actually needed, at annual billing, including fees and taxes we were quoted.
16/20
Reader ratingNo reader ratings yet — not part of the score
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Own one? Rate it:

Rubric v1: Call quality & reliability 30 · Features 25 · Setup & admin 15 · Integrations 10 · Value 20. Score = Σ ÷ 10, locked Sep 11, 2026. How we rank.

Where to buy — prices checked Sep 11, 2026

Grasshopper — $18

Best priceVisit Site

Grasshopper specifications

Entry plan18 USD/user/mo
Five users80 USD/mo
Unlimited US callingYes, US and Canada
Business SMSYes
Video meetingsNo
Call recordingNo
Voicemail transcriptionYes, voicemail
Published uptime SLANot published as an SLA
Call quality (our score)4.1 /5

Why it scored 7.2

Grasshopper solves one problem neatly: giving a small business a professional front without giving everyone a desk phone. Ask it to be a phone system and it is not one.

Where it loses

Features.

Still the right pick for

Freelancers and businesses of one to five.

Changelog: Sep 11 — rank 6 → 7; Sep 11 — rank 7 → 8 · all changes

Grasshopper7.2 · $18
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