CAverage · score 58/100 · #104 of 287 in Virginia
Heritage Hall Big Stone Gap
2045 Valley View Drive, Big Stone Gap, VA 24219 · 180 certified beds · For profit - Corporation
Staffing 3.1 nurse hours per resident-daybottom quarter in Virginia
5 health deficiencies at the last standard survey (CMS severity score 20)top quarter
$40,517 in fines in 3 years
Why Heritage Hall Big Stone Gap is graded C
Each metric below is percentile-ranked against Virginia nursing homes in the same size band (large, 180 beds), then weighted. The score is the weighted sum; A ≥ 80, B ≥ 65, C ≥ 50, D ≥ 35, F below. Nothing here can be edited or paid for.
Heritage Hall Big Stone Gap at a Glance
C
58/100
Nurse staffing · weight 30Total nurse hours per resident per day, as reported to CMS (PBJ). Raw: 3.11 h.
21<small style="font-size:12px;color:var(--muted)">th pct</small>Health inspections · weight 30Health deficiencies cited at the last standard survey and complaint surveys, weighted by severity. Raw: 20.
90<small style="font-size:12px;color:var(--muted)">th pct</small>Quality measures · weight 25CMS quality-measure rating: falls, pressure ulcers, rehospitalisation, antipsychotic use. Raw: 5.
85<small style="font-size:12px;color:var(--muted)">th pct</small>Penalties · weight 15Fines and payment denials in the last three years. Raw: $40,517 fines, 0 denials.
22<small style="font-size:12px;color:var(--muted)">th pct</small>CMS overall star ratingMedicare's own 1–5 rating, shown for reference; not part of our grade.
4/5Data: CMS Care Compare, as of Aug 1, 2026 · graded Sep 11, 2026 · peer group: Virginia, large facilities · CMS record 495135 · How we grade.
Facility details
Address2045 Valley View Drive, Big Stone Gap, VA 24219
Phone2765233000
CountyWise
OwnershipFor profit - Corporation
Certified beds180
AcceptsMedicare Medicaid
Special Focus FacilityNo
Higher-graded nursing homes nearby
1
Westminster-Canterbury On Chesapeake Bay - Virginia Beach, VA · 108 beds
- Staffing 6.2 nurse hours per resident-day — top 10% in Virginia
- 1 health deficiencies at the last standard survey (CMS severity score 4) — top 10%
1
Sunnyside Presbyterian Retirement Community - Harrisonburg, VA · 84 beds
- Staffing 4.7 nurse hours per resident-day — top 10% in Virginia
- 1 health deficiencies at the last standard survey (CMS severity score 4) — top 10%
1
Vcu Health Children's Services At Brook Road - Richmond, VA · 47 beds
- Staffing 9.4 nurse hours per resident-day — top 10% in Virginia
- No health deficiencies at the last standard survey — top 10%
A grade is a shortlist tool, not medical or legal advice. Visit the facility, ask for the latest survey report, and talk to residents' families before choosing.