North American Van Lines (Full-service interstate) review 2027
Allied's sister brand with the clearest estimate menu — binding, not-to-exceed or non-binding — and the lowest full-service quote we got
Is the North American Van Lines Worth It?
Best-value full-service mover. North American's not-to-exceed estimate is the fairest pricing structure in the ranking, and its quote was the lowest of the van lines. Service depends on the local agent, as with all three.
North American Van Lines Pros & Cons
- Not-to-exceed estimate: you pay less if the shipment weighs less, never more
- Lowest full-service quote for our move
- Same SIRVA network as Allied
- Claims process handled online
- Smaller agent network than United in some regions
- Same subcontracting caveat as Allied
- Website and tracking are dated
What problem does North American Van Lines solve?
North American Van Lines is a full-service van line, and the problem it solves is the one that shows up on every interstate move: what the final bill will actually be. Its not-to-exceed estimate means you pay less if the shipment weighs less, and never more. That is the fairest pricing structure in this ranking, and it is the reason the company sits at number two of eight tested movers with a score of 8.5.
The second benefit is price. North American returned the lowest full-service quote we got, and it runs on the same SIRVA network as Allied Van Lines. Claims are handled online. The caveat is stated plainly in our notes: service depends on the local agent, as with all three van lines here.
How did it score across the five criteria?
Reliability and complaints carried the most weight at 30 points, and North American took 24. That criterion measures FMCSA registration and safety record, BBB rating and complaint volume relative to size, and claims history where published. The company holds an A+ BBB rating.
Pricing transparency was worth 25 points and it earned 23, the strongest result in its profile. The criterion covers binding or not-to-exceed estimates, in-home or video survey, and how the quote for our sample move compared with the final terms.
Services scored 18 out of 20, measured on packing, storage in transit, vehicle shipping, full-value protection options and specialty items. Coverage and scheduling gave 8 out of 10 for states served, the delivery window offered and tracking. Value added 12 out of 15, based on the quote for our sample move against the field by type of service.
What are the standout strengths?
The estimate menu is the clearest in the ranking: binding, not-to-exceed or non-binding, with all three explained. The not-to-exceed option is the one that matters, because the price can fall but cannot rise.
The numbers back the rest. Our sample move quote came in at $5,100, the lowest of the van lines. The BBB rating is A+. The delivery window offered was 4–12 days. Full-value protection is available, and the claims process is handled online.
What is included, and how is the service built?
North American is a full-service van line registered as USDOT 70851, operating under the SIRVA brand alongside Allied. Coverage runs to all 50 states and international destinations.
- Type: Full-service van line
- Sample move quote: $5,100
- Binding estimate: Yes — three estimate types explained
- Packing service: Full and partial
- Storage: Yes
- Full-value protection: Full-value protection available
- Delivery window: 4–12 days
- USDOT registered: USDOT 70851
- Coverage: All 50 states and international
How does it compare with the other movers we tested?
United Van Lines scored 8.6 at $5,800, with a binding estimate after a virtual or in-home survey, full-value protection included on many quotes, a 3–10 day delivery window for our route, USDOT 77949 and coverage across all 50 states and international. United is ahead on score and on the size of its agent network, which our notes flag as North American's weaker point in some regions. North American is ahead on price.
Allied Van Lines scored 8.5 at $5,400, with a binding estimate after survey, full and partial packing, storage, full-value protection available, a 4–12 day window, USDOT 76235 and the same all-50-states and international coverage. Allied shares the SIRVA network and the same subcontracting caveat, and its quote was higher for our move.
U-Pack scored 8.4 at $2,650. It is a you-load freight service using a ReloCube or trailer, with an instant online quote that is the price, no packing service, limited storage at the terminal, basic coverage with supplemental protection for purchase, a 2–5 business day window, ArcBest USDOT 140800 and coverage of the continental US, Alaska, Hawaii and Puerto Rico. U-Pack is far cheaper, but you load and unload it yourself.
| North American Van Lines | United Van Lines | Allied Van Lines | U-Pack | |
|---|---|---|---|---|
| Our score | 8.5 | 8.6 | 8.5 | 8.4 |
| Type | Full-service van line | Full-service van line | Full-service van line | You-load freight (ReloCube or trailer) |
| Sample move quote | 5,100 $ | 5,800 $ | 5,400 $ | 2,650 $ |
| Binding estimate | Yes — three estimate types explained | Yes, after virtual or in-home survey | Yes, after survey | Yes, instant online quote is the price |
| Packing service | Full and partial | Full and partial | Full and partial | No (labour can be hired separately) |
| Storage | Yes | Yes, storage-in-transit | Yes | Limited (at terminal) |
| Full-value protection | Full-value protection available | Full-value protection included on many quotes | Full-value protection available | Basic; supplemental coverage for purchase |
| Delivery window | 4–12 days | 3–10 days | 4–12 days | 2–5 days |
| USDOT registered | USDOT 70851 | USDOT 77949 | USDOT 76235 | ArcBest, USDOT 140800 |
Where does it fall short?
Two of the three cons are structural. The agent network is smaller than United's in some regions, and the same subcontracting caveat that applies to Allied applies here: the crew that shows up is a local agent, not a national employee.
The third is tooling. The website and tracking are dated, which matters when you are trying to follow a shipment across a 4–12 day window. Coverage in some regions is the other limitation noted in our scoring.
Is $5,100 good value?
The price summary is $5,100, and it was the lowest full-service quote we received from a van line. Against United at $5,800 and Allied at $5,400, North American asks the least for the same category of service. Value scored 12 out of 15, held back not by the quote but by what the quote buys in agent coverage and tracking tools.
Who should buy North American Van Lines?
It is right for full-service moves where price matters. If you want packing, storage and a crew rather than a trailer, and you want the estimate to be a ceiling rather than a guess, the not-to-exceed structure is the reason to choose it. If you need the deepest agent network in every region, United is the stronger pick. If you are willing to load the trailer yourself, U-Pack costs far less.
North American Van Lines at a Glance
Rubric v1: Reliability & complaints 30 · Pricing transparency 25 · Services 20 · Coverage & scheduling 10 · Value 15. Score = Σ ÷ 10, locked Sep 11, 2026. How we rank.
Where to buy — prices checked Sep 11, 2026
North American Van Lines specifications
Where it loses
Coverage in some regions; tooling.
Still the right pick for
Full-service moves where price matters.
What owners say
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Changelog: Sep 11 — rank 5 → 6; Sep 11 — rank 6 → 7; Sep 11 — rank 7 → 8 · all changes